Why Rananas
Handpicked products, made for you.
FAQs
Do you ship internationally?
Yes, we ship worldwide. Delivery times vary depending on your location, usually between 5–15 business days.
How can I track my order?
You will receive a shipping confirmation once your order has been dispatched. If tracking is available for your order, the details will be provided in the confirmation.
Can I cancel my order?
Orders can be canceled within 24 hours after being placed, as long as they haven’t been shipped yet.
What is your return policy?
You can return your order within 14 days of receiving it, provided the items are unused and in original condition. Please note that certain items such as seeds, live plants, and hygiene products cannot be returned.
Are your products authentic and safe?
Yes, all our products are carefully sourced and quality-checked. Our jewelry is gold-plated and nickel safe.
How can I contact customer support?
If you have any questions, please reach out to our support team via our contact form or email us at Info@rananas.com.